Skip to main content
InteraOne is an open-source, multi-tenant customer-support platform that combines a shared inbox, tickets, contacts, knowledge retrieval, an embeddable widget, messaging channels, and AI agents in one deployable system. Our mission is to unify every customer communication channel with a single shared AI brain that businesses fully own and control. We empower organizations to build, self-host, and scale intelligent support without vendor lock-in.

Run it locally

Start the complete development stack with pnpm, Docker, and one Make target.

Self-host in production

Deploy InteraOne to Production with a One-Click Server Setup

Understand the architecture

Follow requests across the gateway, queues, AI agent, worker, and data stores.

Explore the Agent

Understand how a single shared brain is decoupled to handle inbound and outbound communication across all channels.

​
What the platform includes

AI assistance

Provider routing, streaming replies, RAG, tools, agent assist, and human handoff.

Support operations

Conversations, assignment, contacts, tickets, templates, notifications, and analytics.

Customer channels

Web widget, email, WhatsApp, Telegram, QR entry points, and direct links.

​
System at a glance

The repository is a pnpm/Turborepo monorepo. Its five application packages have deliberately separate responsibilities:
The source repository contains an open-core ee/ area. Features loaded from it are governed by ee/LICENSE and runtime entitlement checks; review that license before commercial use.

​
Choose your path

Follow the quickstart, sign up through the local console, configure a model provider, add knowledge, and embed the widget on a test page.
Search understands page titles, headings, descriptions, and code. Press ⌘ K or Ctrl K to find a feature quickly.
Last modified on July 18, 2026