Update ticket priority, status or assignee by an agent
PATCH
Update ticket priority, status or assignee by an agent
Last modified on July 17, 2026
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curl --request PATCH \
--url http://localhost:3002/api/v1/tickets/{ticketId} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"status": "<string>",
"priority": "<string>",
"assignedTo": "<string>"
}
'const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({status: '<string>', priority: '<string>', assignedTo: '<string>'})
};
fetch('http://localhost:3002/api/v1/tickets/{ticketId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));import requests
url = "http://localhost:3002/api/v1/tickets/{ticketId}"
payload = {
"status": "<string>",
"priority": "<string>",
"assignedTo": "<string>"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)curl --request PATCH \
--url http://localhost:3002/api/v1/tickets/{ticketId} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"status": "<string>",
"priority": "<string>",
"assignedTo": "<string>"
}
'const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({status: '<string>', priority: '<string>', assignedTo: '<string>'})
};
fetch('http://localhost:3002/api/v1/tickets/{ticketId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));import requests
url = "http://localhost:3002/api/v1/tickets/{ticketId}"
payload = {
"status": "<string>",
"priority": "<string>",
"assignedTo": "<string>"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)